Shipping policy
Orders placed before 2.30pm will be processed the same day anything after that time will be processed the following day.
Orders made on the weekend will be dispatched Monday.
Free Sock Promotion, if you qualify for free socks, but later choose to return your order minus the free socks, you will be charged £8.95 for the socks.
If you spend over £100 and qualify for free shipping (UK), but later choose to return your order, you will be responsible for both the original shipping fee and the return fee.
Delivery Options:
Please allow for up to one day for processing.
UK Delivery
| Delivery Time | Delivery Cost | |
| Next Day Delivery | (order before 2.30pm for delivery within 1-2 working days excluding bank holidays. No collection on Sundays) | £11.95 |
| Standard Delivery | 3-5 working days | £5.95 |
Same day dispatch if you order before 3pm. Orders made after 3pm on Friday will be dispatched Monday.
International delivery
| Service | Delivery Time | Delivery Cost | |
| Europe | Express | 1-2 working days | £35 |
| Standard | 5-10 working days | £20 | |
| USA | Express | 1-2 working days | £30 |
| Standard | 5-7 working days | £25 | |
| UAE | Express | 1-2 working dauys | £30 |
| Standard | 5-10 working days | £30 | |
| Australia | Express | 2-4 working days | £20 |
| Standard | up to 10 working days | £14 | |
| Rest of World | Express | 2-4 working days | £25 |
| Standard | up to 10 working days | £20 |
Same day dispatch if you order before 3pm. Orders made after 3pm on Friday will be dispatched Monday. Please be aware that estimated international shipping times may vary due to factors beyond our control.
Import duties and charges:
Import duties and taxes are not applicable if order to the UK.
For countries outside of the UK, import duties and taxes will be the responsibility of the customers as the costs cannot be predicted and are out of our control.
If you have any questions about deliveries or special requests please contact us:
Instagram : @nuevo.online
Email : info@nuevoonline.uk